If you show us a company where the planners are different from the doers, we will show you a company where what gets done is different from what was planned.

Advice is like snow; the softer it falls, the longer it dwells upon, and the deeper it sinks into the mind.

Remember: If you reward fire-fighting, you’ll create an organization of pyromaniacs.

pithiatism
(noun)
The treatment of certain disorders by persuading the patient that all is well

Too many people overvalue what they are not and undervalue what they are.

Our job is not to answer questions, it’s to ask the right questions…that get us to the right answer.

Even if you are on the right track, you will get run over if you just sit there.

Get the facts first. You can distort them later.

Say you are looking at a chess board. Is there anything you can’t see? No. But are you guaranteed to win? Not at all, because you can’t see what the other guy is thinking.

“People prefer to buy what they need from people who understand what it is that they want.” Not from those with the best value propositions.